Cookie and Privacy policy

EU cookie directive

The law relating to cookies has recently changed. The Information Commissioner's Office has issued guidance on the changes and Portsmouth City Council is committed to revising our cookie policy in order to adhere to the directive. Like many other websites we use cookies on our site.

A cookie is information that a website puts on the hard disk of your computer so, for example, it can help personalise your visit by remembering who you are. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie and a value, usually a randomly generated unique number. We have investigated the use of cookies on our websites.

To the best of our knowledge, cookies from these sites are only used to enhance your experience of our websites, to enable specific features to function and to enable us to gather statistics about the way you navigate our sites so we can improve them. Our use of cookies falls into two categories:

Session cookies

These are temporary cookies that remain in the cookie file of your browser until you have left the site. This information is not stored after you have left our site.

Google Analytics

The Rent it Right website use Google Analytics, a service provided by Google Inc, which sets cookies in order to evaluate the way our websites are used by our customers, so we can improve our sites based on the content our customers look at most often.

Portsmouth City Council compliance with cookie legislation

We have considered the full implications of the legislation and we’ve looked at a number of methods we could use to gain your informed consent for the way we use cookies.

As current guidance is still evolving and a number of the solutions open to us, such as pop-ups or tick boxes on our web pages, would be obtrusive for you when you are using our site, we have taken the decision to provide you with information about how we use cookies and information on how you may wish to manage and treat those cookies on the device you use to access our websites.

Most web browsers will allow you to control the use of cookies on your computer. You can find out how using the following external links about Cookies. For more information on the cookies set by Google Analytics please see Google's privacy policy. To opt out of being tracked by Google Analytics (across all websites) please go to Google's opt out page.

Please note, to opt out requires you to download and install a browser add-on. If you decide to download the Google software, any difficulties experienced are not the responsibility of Portsmouth City Council. Also, by deleting cookies or disabling future cookies, you may not be able to access certain areas of features of our website.

Privacy policy

When you visit our website to view pages, download forms etc. We automatically store only the following information:

  1. the domain name (if available) and IP address from which you accessed our site 
  2. the date and time you visited
  3. the pages you viewed the type of browser and operating system you used

This information enables us to analyse usage of our site and help us to improve the website service we offer. This monitoring does not include personally identifiable information. Most web site servers on the Internet will store this information every time you visit their site.

Personal information collected from users of this site will not be disclosed to third parties. We will not sell, share or rent this information to any person, persons or organisation.