Property standards

As a member you must agree to comply with the property standards for every property within your portfolio.

Whilst we appreciate that there may be exceptions to the rules based on the type of tenancy or property the basics remain the same. Here is a quick overview of what your property must have.


A quick overview to what a property must have.

  1. The property must be in good condition
  2. The property must be free from damp and mould.
  3. There must be suitable handrails and balustrading to any stairs and steps providing access to the property, or inside the property.
  4. There must be mains wired smoke detection on each level in the property (i.e. hall and landings).
  5. A carbon monoxide detector must be fitted if there are any gas appliances in the property. In addition you must also supply a carbon monoxide alarm in rooms using solid fuel such as coal or wood fires.
  6. Must have a fire blanket.
  7. There must be a valid gas safety certificate (if appropriate).
  8. There must be a valid electrical safety certificate, dated within the last 10 years (5 years for HMOs)
  9. An Energy Performance Certificate (EPC) must be provided confirming that the property achieves level E or higher. If energy efficiency works are carried out and the level is improved, a new EPC must be provided.
  10. The property must be provided with a fixed and controllable heating system, covering all rooms. Portable gas, electric or flammable fuel heaters must not be provided by the landlord.
  11. Any furniture which is provided or left in the property by the landlord must comply with the Furniture and Furnishings (Fire) (Safety) Regulations 1988, as amended in 1989 and 1993.
  12. The property must have security measures in place to prevent entry from intruders.


The A-Z guide of property standards 



  • You should provide manufacturers or appropriate details on the safe operation of appliances to tenants for example boilers, cookers, etc.
  • Any portable appliances supplied to your tenants should be tested (Portable Appliance Test) by a competent person yearly following the first 12 months from the purchase of the appliance.
  • Visual checks should also be carried out yearly/between tenancies

Electrical Safety

  • You must ensure that all electrical installations and appliances are safe, working correctly and do not pose a health and safety or risk of fire
  • A periodic installation certificate is provided at a minimum of 5 year intervals by a competent person - you will be asked to upload a copy if the certificate.
  • All electrical appliances supplied by the landlord are subject to PAT testing
  • There are adequate electrical sockets, reducing the need for extensive use of extension leads or overloading of sockets

Energy Performance Certificate (EPC)


  • You must provide a EPC confirming that the property achieves level E or higher. If energy efficiency works are carried out a new EPC must be supplied. For further information view the document or access the website direct.

Fire Safety

  • Smoke alarms must be provided on each level of the property in a suitable location as a minimum. Detectors must be either mains powered with battery back-up or battery operated and radio linked.
  • Detectors must be checked at least every 6 months and at a change of tenancy.
  • A fire blanket must be provided in the kitchen.
  • Where appropriate there should be a solid door to the kitchen
  • There should be a straight forward escape route which is kept clear
  • External exit doors to escape route (front door/back door) should be non-key operated from the inside (thumb turn)

In the case of licensed HMOs, where an HMO licence includes a particular condition that is different to a requirement of this accreditation scheme, then compliance with the HMO licence condition will take precedence. For further information on HMO licensing visit HMO licensing (mandatory) or HMO licensing (additional PO1 , PO4 and PO5 only)


  • Any furniture that you provide must comply with current Furniture and Furnishings (Fire Safety) Regulations.

Gas Safety

  • You must ensure that all gas appliances are inspected in accordance with current Gas Safety Regulations and a Gas Safety Certificate must be obtained on an annual basis using a GasSafe registered engineer. These should also be visually checked between tenancies. 
  • You will be asked to upload a copy if the certificate.
  • Carbon monoxide detectors must be installed where any gas appliances are within the property, and in addition in any rooms with solid fuels such as coal or wood fires

HMO and Shared Properties

  • An House in Multiple Occupation (HMO) is a property which is occupied by three or more people forming two or more households, where facilities such as kitchens and bathrooms are normally shared. It may include bedsits, shared houses (students or professionals) and some self-contained flats.
  •  The relevant licence should be applied for. For information on HMO licensing visit HMO licensing (mandatory) or HMO licensing (additional PO1 , PO4 and PO5 only).


Hygiene, Sanitation and Waste Disposal

  • The kitchen, bathroom and cloakrooms must be easy to clean and keep hygienic with suitably surfaces, floor and wall coverings.
  • Adequate refuse disposal and recycling facilities are provided, in a suitable location.
  • Sufficient number of bathrooms and cloakrooms for the optimum number of occupants, which are suitably located. If the property is an HMO please view our HMO standards document.

Prevention of Falls

  • There must be suitable handrails and balustrading to any stairs and steps providing access to the property, or inside the property.
  • Stair treads should be in good repair, and have a non-slip surface
  • Landings, balconies and low windows must be suitably restricted or guarded to prevent falls between levels.


  • All external doors and frames must be resistant to unauthorised entry and of strong construction, well-fitted and in good condition.
  • All windows must be well-fitted, and in good condition.
  • Where window locks are present they should be easily released in the event of a fire.
  • If a rear gate is present if should be lockable and secure.

Suitability, Layout and Occupancy

  • The kitchen is of a suitable size and safe layout for the number of occupants, for storage, preparation and cooking of food.
  • Where shared accommodation bedrooms or bathrooms should not be accessed through a bedroom which is in use.
  • The property layout should be suitable with the type of occupancy, with amenities easily accessible.
  • If the property is located above a commercial property it should have sole access and not via the commercial premises, please seek advice.