Landlords are responsible for ensuring that they comply with the law when letting and managing residential property. Rent it Right is run with a few simple expectations:

  • Members comply with the Property Standards and Management Standards
  • Members are fit and proper
  • Members complete training as and when required
  • Members conduct themselves in a professional manner and work in partnership with Rent it Right and Portsmouth City Council

If during membership of the scheme a landlord or property inspected is found not to comply with any of the above then the landlord will be contacted to discuss their non-compliance with a view to rectifying the matter.

If it is confirmed that the landlord has failed to comply with the scheme they will be given 14 days to correct the problem. Thereafter, failure to comply will constitute a breach of the conditions of membership of the scheme. The landlord will be contacted with details of the breach and the ongoing investigation and will be given 14 days in which to respond.

Where a breach constitutes legal action by the tenant, membership will be suspended until the outcome has been given.

While it is not the intention of Rent it Right or Portsmouth City Council to name and shame those whom are removed from the scheme, the case may be used to illustrate how the scheme is governed and administered.